Reliability and Service: The Best Companies to Buy From

Last week, PC World announced their Reliability and Service: The Best Companies to Buy From Awards/Survey (covering 35,000 PC World readers). In the notebook category, Lenovo/IBM and Apple stayed at the top for the second year in a row, with Sony improving over last year. One peculiar thing they noted – HP-branded laptops scored higher than Compaq-branded laptops, even though they are the same company.